Therapy Law is the trading tool of Barbara Mitchels.   Barbara is retired from practice as a solicitor and so the use of the website does not create any form of solicitor-client relationship.

The use of the website and of any information contained in it, including any links, resources, free downloads and free guidance, does not constitute specific legal advice, and is therefore provided on a no liability basis. 

The information supplied on this website is based on the current Ethical Framework of the BACP and on English law. The law relating to other areas is included from time to time, where specified.  We try to keep the website reasonably up to date, but law and practice is constantly changing and moving on, therefore aspects of the information provided here may become out-of-date due to changes in the law, procedure, publications, guidance or the courts' interpretation of the law since the date of publication of this website. We believe the information contained on this site is correct, but we do not accept responsibility for any errors or inaccuracies, loss or damage unless we have given you, personally, specific advice relating to a matter about which you have provided us with full background details.

You may contact us by telephone, email or letter, with a specific issue on which consultancy support is required. We will respond to you and obtain the necessary details from you to assess whether or not the issue is one with which we can help.  If it is within our expertise,  and you wish to engage us, we will then agree terms. Our fees are calculated according to criteria including the compexity of the matter, the time taken, and the nature of the consultancy support services required. See the preceding page for our range of charges and services.

If  you need additional support or specific legal advice, we may be able to assist you to locate advice and help from solicitors or experts who specialise in the area of law you require, and/or who are geographically local to you.  When we do this, you will be notified and receive from us the name of the firm (or firms) responding to your question.

The website contents, its format and any materials and free guidance published on it all belong to Barbara Mitchels.   We reserve all rights as author of the material. You may print out or use copies of the materials on this website for your own use or for non-commercial purposes. Any other use requires our express written permission.

Policy on Confidentiality, Privacy, and Complaints

Mitchels is registered under the Data Protection Act 1998 (registered number Z9248789).  The privacy and confidentiality of our client data is protected under this legislation when you visit or submit requests.  All client data is held, collected and used in compliance with the data protection legislation.  More information on the legislation about privacy can be found at www.dataprotection.gov.uk.

All client information, including details of enquiries from visitors to the website and the issues about which advice and assistance is sought, is confidential and subject to legal privilege.  This means that, subject to the requirements of the law, we will never disclose personally identifiable data to any third party, unless you have given your express consent,  or you have requested us to release your information to a third party for the purposes of providing you with legal information, guidance or advice.

Anonymous information may be collected from visitors to our website, for example, the number of visitors, which pages they visited and for how long.

We wish all our clients to be satisfied with our work and we will endeavour to address the issues in any complaints quickly and efficiently.